Enterprise Application Services
The Digital EAS Expert team can help companies in many industries break down boundaries between these islands of information so they can give employees, partners, and customers a single, holistic, and interactive view of customer information. Our experienced industry experts provide a highly skilled alternative to procuring these services from a typical U.S. based Enterprise software application integration firm, such as Microsoft, IBM, or HP. Because of our Hybrid Global Delivery Model, our clients are able to leverage the expertise of our Onsite Consultants as well as our offshore resources to leverage the cost/skill benefits. This re-iterates the trust to our Clients that all our business engagements and services are affordable and highly specialized.
We leverage our extensive knowledge of ERP products, our valuable consulting experience, and a processes-centric delivery methodology to achieve tangible business benefits for our customers.
Our services extend across the enterprise application lifecycle – from package evaluation and implementation, to upgrades and migration, through support and maintenance, integration, and enhancements.
Enterprise Services Spectrum
Enterprise Resource Planning Solutions (ERP)
(HR systems, E-procurement, E-Commerce, etc. ) For many organizations, ERP systems are the mission-critical backbone through which most, if not all business transactions flow. Besides providing the core transaction processing that large, complex enterprises require, ERP systems are often the launch pad for strategic initiatives, such as e-business and B2B commerce. Our expert teams has implemented ERP systems across a wide range of vertical industry sectors and we have developed core competencies with the leading ERP applications, including SAP, PeopleSoft, JD Edwards and Oracle. Furthermore, with our experience in related application areas, ranging from CRM to business intelligence, supply chain management, and e-business, we can help your organization derive maximum value from its ERP projects.
Customer Relationship Solutions(CRM)
Having lots of customer data available to analyze is nirvana for most marketing and sales professionals. Thus, the ability to integrate, organize, mine, and model customer information is key to most CRM initiatives. However, Our expert teams can help develop an action plan and put your CRM strategy and architecture as well. The ability to search, segment, and cluster customer information is important and can lead to valuable insights. But if you have no plan to convert these insights into action, your CRM efforts will fall short. Our professional Services provides individual consultants or complete consulting teams who translate business requirements into successful CRM implementations. Based on their extensive knowledge of CRM Applications, and the customer's requirements, the consulting team provides expert assistance to quickly develop business process flows and map them to CRM application functionality.
Supply Chain Solutions (SCM)
Today's enterprise resource planning (ERP) applications can still be leveraged to record what already happened in your value chain. But businesses need forward looking systems that can bring together the diverse systems of all business partners and channels, to allow the appropriate enterprise processes to react for maximum benefit and profitability. Today’s customers want faster delivery, better products, more features, lower costs and more information. To deliver this, you need access to key decision-making information and the ability to change business processes quickly both across a diverse organization, and a complex web of suppliers and partners. You need real-time visibility and alerting capabilities so your employees can manage business exceptions and dynamics in order to increase customer satisfaction and ultimately your company’s profitability.
Supplier relationship Management: Sourcing, Collaboration & Procurement Supplier Chain Management: Planning & Scheduling, Transportation& Distribution, Service Demand Chain Management: Orders, Demand, Selling, Order Management & Service
Business Process Management (BPM)
BPM is the coordination of the tasks and resources that make up business processes. Effective BPM requires the coordination of human and electronic resources inside your business and in your network of customers and partners. It takes a very sophisticated solution to handle the complex variables, state management, and exception handling requirements involved. Our Teams can device most comprehensive solutions from existing set of technologies available for enterprise BPM - with a powerful process management engine that can handle the automation of electronic tasks and interaction as well as the more sophisticated management of human workflow and exception handling.