Appraisals and Certifications
The Digital Group (T/DG) is committed to delivering the highest quality products and services to our clients within budget, scope, and schedule. Our clients have experienced that we put our core values into practice enabling them to achieve optimal performance by leveraging people, technology, and processes that only become a reality if we pay close attention to continuous improvements in the solutions we offer and are passionate about our service culture.
Our commitment to continuous process improvement is substantiated by our external rating of CMMI Maturity Level 5 for Development (DEV) and CMMi Maturity Level 5 for Services (SVC), and our ISO 9001:2008, 20000-1:2011, 22301:2012 and 27001:2013 certifications. This rare combination of industry achievements ensures our customers receive the highest quality service with transparency, predictability, and comprehensive risk mitigation.
CMMi Development Level 5 and CMMi Services Level 5
The Digital Group has successfully achieved CMMi Ver 1.3 Level 5 Development and CMMi Ver 1.3 Level 5 Services, Staged Representation. CMMI Maturity Level 5 is the highest level of process maturity that independently verifies an organization's capabilities to continuously enhance its processes through incremental, innovative and technological improvements. CMMI Maturity Level 5 affirms the organization's ability to statistically manage the sub-processes in order to achieve process and business objectives.
The management team at The Digital Group has consistently demonstrated commitment towards superior processes and quality. The greatest strength of the organization is the empowerment and opportunity to implement process improvement initiatives by associates at all levels, ensuring that high maturity practices will sustain in the long term.
Congratulating the employees on this achievement, the CEO, Mr. Aditya Sharma said, "This achievement is yet another significant milestone in the history of the company and an assurance to our customers that we will deliver the highest quality of services and solutions possible."
The Digital Group is an ISO 9001:2008 certified organization. The ISO 9001:2008 Quality Management System certification enables us to demonstrate our commitment to quality and customer satisfaction as well as the continuous improvement of our quality system.
The Digital Group is an ISO 20000-1:2011 certified organization. Our Information Technology Service Management system (ITMS) covers Information Technology services including Software Maintenance, Database Management Services and IT Infrastructure Services. The Digital Group has a process set documents and records to ensure effective planning, operation and control of service management.
The Digital Group is an ISO 27001:2013 certified organization. We have developed and implemented an Information Security Management System in order to document the company's best business practices, satisfy the requirements and expectations of the customers and improve the overall security management of the company. We provide assurance and protect our client’s essential data through these best practices.
A comprehensive business continuity management system has become increasingly important to many T/DG Customers. The Digital Group is an ISO 22301:2012 certified organization. ISO 22301:2012 Business Continuity Management certification enables us to demonstrate our management system to protect and respond to disruptive incidents if they arise.
The Digital Group is also SSAE 16, Type II assured organization. SSAE 16, also called Statement on Standards for Attestation Engagements 16, is a regulation created by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) for redefining and updating how service companies report compliance controls.