|
The Digital Group has excellent in-house expertise around Database Management services and provides DBA support to many of its clients around areas of Performance Tuning, Database Migration, Warehousing, Predictive Monitoring, resiliency & failover services. Our group of DBA specialists are composed of diverse professionals; experts in their field with broad niche knowledge to ensure their customers get answers when they need them.
Our expertise in the latest performance monitoring tools & processes will assure the avoidance of outages through the utilization of parameter-based predictive analysis. Our on-demand services are flexible, scalable, and nimble enough to cater to your needs and quickly step up as needed. We assist our clients in removing the anxiety out of the production support challenges and database outages by making it a managed, responsive and well-knit process.
ORACLE
The Oracle Centers of Expertise includes the following areas:
- Oracle Real Application Clusters
- Oracle Data Guard Architecture
- Non-Oracle failover Technologies e.g DoubleTake, Neverfail Solutions
- Oracle Applications
- Oracle Data Warehousing and Data Mining
- Oracle Advanced Security Options
MS SQL SERVER
The MS SQL Server Centers of Expertise includes the following areas:
- High availability options
- Data Warehousing and Data Mining
- Analysis and Reporting Services
- Performance Monitoring and Optimization
KEY SERVICE FEATURES
- A structured, disciplined, comprehensive and SLA-centric approach to service delivery
- Affordable tiered Service Level Agreement – Dedicated Hotline, Shared Desk, or Call Back
- “Always On” (24 x 7) proactive monitoring and support
- Scalable on-demand DBA professionals and developers
- Multi-Platform support for multiple databases
- Reduce database administration costs by up to 70%
SUPPORTED DATABASE PLATFORMS
PRICING
Our flexible and customizable pricing model provides three options to choose from: Dedicated Resources, Hourly, or a combination of the two. The typical engagement is for one year of services, however, longer term contracts can be developed and priced accordingly
SERVICE LEVEL AGREEMENTS
The scope of our services is defined through our standard or customizable Service Level Agreements (SLAs).
AUGMENTED REMOTE DBA SERVICE
The Digital Group offers Remote DBA Experts to augment your in-house DBA team. With this service, The Digital Group is responsible and accountable for tasks assigned to a Remote DBA Experts team determined by agreed-upon Service Level Agreements (SLAs). The flexibility of this model allows the customer to choose the set of services as well as the databases supported.
We will mutually tailor the support agreement to match your current and future needs. Companies facing hiring freezes, high workloads or inexperienced DBAs find this to be an attractive alternative to hiring additional in-house fulltime resources. Supplemental DBA services allow our customers to achieve a high-level of support while freeing internal resources for higher priority and higher ROI activities.
BENEFITS OF OUR SUPPLEMENTAL DBA SERVICE
- Access to niche technical expertise and skills
Our Microsoft, Oracle certified database experts are leaders in the area of database Server performance optimization. You can leverage their expertise to efficiently eliminate database performance issues with your existing systems or as you proactively prevent database problems with new systems.
- On-demand Support during peak processing periods, off-hours proxy services
Our midsize clients have limited resources and they need support when their staff is sick or on vacations. The Digital Group can support you in these circumstances.
- Faster problem resolution and response times
We leverage the expertise of our entire DBA team to provide fast resolution to database problems quicker and faster.
- Increased database availability and performance
Increase availability and performance with our strategic planning, proper implementation of high availability options, and ongoing administration and monitoring efforts.
|
